Feedback on the Mikogo Feedback: Thank you!

Mikogo thank you

Last week we sent out a quick questionnaire on the newly released Mikogo version 2.0. The response was huge! So many emails from people who wanted to share their opinions and experiences on the new version thus far by praising the Mikogo Team on the new software, as well as others who needed to urgently report a problem with their upgrade to the new version.

While there have been a few reported issues with the upgrade process (such as the Win2000 error), all in all the feedback on the new software was really positive. So we just wanted to say thanks for all those compliments.

For those who reported an issue when upgrading and using Mikogo v2.0, we really appreciate the details that you sent along with screenshots. We have looked into these issues and have been working hard to fix them in order to release an updated version of Mikogo that will solve these problems. We appreciate you taking the time to assist us here, and for your continual support of our free desktop sharing tool.

Furthermore, the two questions, “What features would you like to see added?” and “If you were a part of the Mikogo Team, what would you change?” received a lot of great suggestions and comments. Thanks a lot for all that – some suggestions received a lot of support from many Mikogo users. So we will definitely use this feedback when fine-tuning Mikogo in the future.

Btw, there were several feedback emails from users asking how they can retrieve their password. For future needs or anyone who is just about to upgrade for the first time and who may need this, you can retrieve your password from here: http://www.mikogo.com/forgotpassword.aspx

That’s it for now. Stay tuned for further news on Mikogo v2.0

Related posts:
  1. Is Mikogo a free lunch?
  2. Beta Testing: New Mikogo Version

Posted in: Mikogo 2.0

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This entry was posted on Monday, November 10th, 2008 at 7:50 pm and is filed under Mikogo 2.0. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

11 Responses to “Feedback on the Mikogo Feedback: Thank you!”

Frank November 18th, 2008 at 11:59 am

is the new version Mac compatible ?
if not, are you guys working on that ?
All the best,

Frank

Grasl August November 19th, 2008 at 3:47 pm

Herlich das Mikogo!

awake November 24th, 2008 at 6:55 am

great product guys…

how does one reset their password though?

awake November 24th, 2008 at 6:56 am

Also do you guys have png or high resolution images that people can use to advocate you guys from their blogs?

awake November 24th, 2008 at 6:57 am

Sorry guyz, just got done reading the blog post :-) I can reset my password.

I will still like to know if you have images/buttons one can put on their blog to advocate you guys.

awake November 24th, 2008 at 6:59 am

Men… I’m a scatter brain.

Is there a way to change my password to somethign that I actually want instead of something RaNdOm?

Andrew November 24th, 2008 at 11:18 am

@Awake
There is a link in the above blog post where you can reset your password. At the moment it is not possible to choose a custom password, but this will be possible when we release the new website where users will be able to login and change their password details.
Images/buttons: yes they are available here on the blog. Take a look at the navigation menu at the top of the web page, and you’ll find the headings “Banners”, “Buttons”, “Screenshots” & “Giraffe”. There are plenty of images there that you are welcome to use on your own blog. Please help yourself :-) More details here: http://www.mikogo-blog.com/mikogo-banners-buttons-and-screenshots/
It would be great if you blogged about Mikogo. Once you have a blog post, feel free to let us know by leaving a comment/link on our blog. Cheers!

Artistatwo December 4th, 2008 at 4:31 pm

I hadn’t tried the new Mikogo when I got the email from you guys, but would now after trying this new version plus the record session, can I say thumbs up, all worked perfectly
What would I like to see for future versions, well maybe the ability to chat similar to the Yahoo messenger but all incorporated in the Mikogo screen
J

Chuck December 8th, 2008 at 4:37 pm

I have one comment about usability with Mikogo - non-users, people I invite to share my screen, have a hard time finding the “Join Meeting” link as it’s not very visible. It sounds really hokey to have to keep telling them to “look to the right of the giraffe’s eyes” - the join meeting link should be a large, very visible button on the home page, people shouldn’t have to go searching for it - it should be the most obvious thing on the screen.

Thank you, Mikogo December 29th, 2008 at 10:15 am

A nice tool for people who need to assist F&F’s computers. Save a lots time and money.

Paul

Hamilton Dau Aidar January 5th, 2009 at 12:57 am

I am using Mikogo quite frequently to conect with my business partners and client.
The software is easy, is improving very fast and becoming more and more useful.

I had a payed alternative frm a compettitor. Mikogo is free and it is much much better.
Congratulations to Mikogo Team
Hamilton Aidar from Brazil

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